Frequently Asked Questions

Question

Accepted Answer

How long does the application process take?

Accepted Answer

What is your snow removal/lawn care process?

Accepted Answer

How do you contact residents for announcements?

Accepted Answer

Can I pay my rent online?

Accepted Answer

How much will I pay in up-front costs when I sign the lease?

Accepted Answer

What’s included in rent?

Accepted Answer

How long is the lease? After my lease is up, can I rent month to month or do I have to sign another lease?

Accepted Answer

What is your animal policy?

Accepted Answer

Do you require renters insurance?

Accepted Answer

Can I move in early?

Accepted Answer

Which roommates will be held responsible if we don’t make rent?

Accepted Answer

Are there building quiet hours?

Accepted Answer

How are emergency repairs taken care of?

Accepted Answer

Can I have wall hangings?

Accepted Answer

Can I have Direct TV or other satellite TV services?

Accepted Answer

What public transportation services are available?

Accepted Answer

Is there assigned parking?

Accepted Answer

Can I have a grill on my patio?

Accepted Answer

If my sink, tub or toilet is plugged can I contact the landlord?

Accepted Answer

Are there certain hours I can use the laundry rooms?

Accepted Answer

What should I write on my inspection sheet upon moving in?

Accepted Answer

If light bulbs burn out, do I contact the landlord?

Accepted Answer

How long of a notice do I need to give when I plan on moving out

Accepted Answer

Is it possible to get out of my lease early?

Accepted Answer

What tips do you have to help me get my deposit back?

Accepted Answer

How do I report issues?